Goal Friction Impact (GFI)

Measure the
Business Cost of Every Bug

Your app doesn't crash, but users still abandon checkout. With advanced user journey mapping, you can monitor standard and custom user flows across Web, Android, iOS, and Flutter. Let GFI quantify exactly how much business impact each silent failure or API failure costs so you fix what matters first.

gfi-dashboard
Live

Active Friction Alert

Checkout Flow Blocked - API Timeout

Revenue Impact

-$12,450 / hr

1. View Cart

100%

10,000 users

GFI Score

0.2 / 10

Healthy

2. Checkout

4.5%

450 users

GFI Score

9.8 / 10

Critical Dropoff

3. Purchase

1.2%

120 users

GFI Score

1.5 / 10

Blocked

Root Cause:PaymentAPI.processCheckout() - 10s timeout
Affected Users:9,550 (95.5% blocked)
GFI Friction Score: 9.8 / 10 (Critical)
Stack Trace / Impact Graph Timeout at 10001ms
The APM Blind Spot

Why Crashlytics isn't enough for app churn analysis.

Silent Failures Are Invisible

Standard APMs only trigger on fatal exceptions. If an API times out, or a button click fails silently, standard APMs report 100% crash-free sessions while you may suffer a massive conversion drop.

Traditional APM Report
99.9% Crash-Free
Actual Reality
-24% Conversions

Connect the Dots

GFI bridges the gap by performing automated funnel drop off analysis, linking network logs, UI state, and console warnings directly to user drop-offs.

The Solution

Business-Driven Debugging

Stop prioritizing bugs by stack trace frequency alone. Let GFI rank every issue by its direct impact on your user flows, so you always fix the most expensive bugs first.

NullPointerException-$0 / hr
CheckoutAPITimeout-$12k / hr
Core Mechanics

How Goal Friction Impact Works In Production

We track user journeys to automatically monitor user sessions, identify where they drop off, and tie those drop-offs to specific silent code failures.

Map Custom Goals

Define key user journeys during integration, and Appxiom will report stats like goal start, goal completion, goal failures direclty to dashboard.

No Code Needed

Detect Drop-offs

We map exactly where users abandon the app, down to the specific screen, issue and UI interaction where friction occurs.

Precision Tracking

Quantify Impact

By linking user drops to conversion metrics, GFI assigns a precise dollar amount to every silent bug, ranking them by severity.

Revenue Focused
Version Tracking

Track Friction Trends Across Every App Release

Did your latest deploy reduce friction, or accidentally increase it? Monitor GFI score trends across releases to catch regressions before they cost real money.

Target Range
Critical Regression
GFI Spike Detected
9.8 Score
-$8,200/hr Impact
v1.0v1.1v1.2v2.0 (Rollout)v2.1 (Hotfix)v2.2
Built For Everyone

One Metric to Align Engineering, QA, and Product Teams

GFI speaks the language of developers, QA, and product managers alike. No more arguing over severity levels.

For Developers

Stop drowning in noisy bug tickets. GFI automatically prioritizes tickets based on actual revenue impact, not just stack trace frequency.

The Difference

Traditional: "4,000 identical crash logs."
GFI: "Checkout timeout costing $12k/hr. Fix this first."

For QA Teams

Validate critical user flows before rollout. Prove definitively that new updates do not introduce conversion bottlenecks or block standard goal paths.

The Difference

Traditional: "All automated tests passed."
GFI: "v2.1 has 0 critical friction paths. Safe to deploy."

For Product Teams

Tie technical debt directly to KPIs. Finally have the data to convince stakeholders to pause feature work and fix the core flows.

The Difference

Traditional: "We need 2 sprints for tech debt."
GFI: "Fixing this flow will recover 15% conversion."
Everything You Need to Know

User Journey & Drop-off FAQs

Understand how to track user flows and identify conversion drops.

Every Silent Bug Is Costing You Revenue Right Now

Stop guessing. Start measuring Goal Friction Impact today and see exactly which bugs are killing your conversion rates.

No Credit Card Required Get Started in 5 Minutes Cancel Anytime

We use cookies to improve your experience.